Support
Support Center
Use this page for account help, data requests, security concerns, bug reports, deletion requests, and app access questions.
Account Issues
support@vibe-stream.deLogin problems, account access, profile questions, and feature requests.
Reporting Content
support@vibe-stream.deReport abusive content, spam, or community guideline violations.
App Problems
support@vibe-stream.deBug reports, crashes, performance issues, and unexpected behavior.
Privacy Requests
privacy@vibe-stream.deAccess, correction, deletion, portability, or objection requests where applicable.
Delete Account
delete-account pageStep-by-step instructions to delete your VibeS account in the app.
General Questions
info@vibe-stream.dePress, partnerships, business inquiries, or general company contact.
Primary support contact
For app problems, login issues, account questions, and feature access requests.
What to include in a support request
Please include your platform, account email, app version if available, device type, country, and a short description of the issue.
Identity verification
For account, privacy, deletion, or security-sensitive requests, we may ask you to verify that you control the relevant account before taking action.
Response timing
Response times may vary depending on request type, jurisdiction, security verification, and legal requirements. Privacy-rights response timing should be finalized and documented based on your actual compliance workflow before broad launch.
Security concerns
Use security@vibe-stream.de for suspected account compromise, abuse, vulnerability reports, or sensitive operational concerns.